Emergency Assistance Plus
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About Us


Protecting millions of Americans for over 60 years.

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ID Resolve is brought to you by AGIA Affinity, who has protected millions of customers in the event of a medical emergency or security situation.

Our mission includes ensuring that ID Resolve members receive the best possible identity monitoring and resolution services in their time of need, so we’ve partnered with Iris® Powered by Generali (Iris) to support the ID Resolve identity protection services. Iris is a pioneer in identity theft resolution, helping Americans stop identity thieves in their tracks for almost 20 years.


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Our newest offering, ID Resolve 360, provides proactive monitoring – alerting you at the earliest sign of suspicious activity so immediate action can be taken.

And if you fall victim to identity theft, ID Resolve and ID Resolve 360 give you access to our U.S.-based team of resolution specialists who are trained on the latest forms of identity theft and how to fix it.

  • Certified resolution specialists are standing by 24 hours a day, 7 days a week via our dedicated toll-free hotline to help protect your money and restore your financial reputation in case an identity thief targets you.
  • Our extensive network of contacts at banks, credit bureaus, and credit card companies helps us protect your accounts and your savings.
  • Our experts are highly skilled in working with police and creditors to help clear your good name.
  • We’ve even built a team that works with doctors, hospitals, and insurance companies if someone steals your medical insurance and uses YOUR coverage to try to pay for THEIR care.

What Our Members are Saying


“You really worked your tail off thank you. You got everything straightened out. I really thank you.”

What Our Members are Saying


“I really appreciate all the time and trouble you went through to protect me from someone who was trying to scam me. I'm very glad I have ID Resolve.”

What Our Members are Saying


“So far I've been very impressed with the quality of service for ID Resolve.”

What Our Members are Saying


“I’m glad I called and spoke to you. You've been very thorough and inspired me to keep up on my monitoring and be better, thank you.”

What Our Members are Saying


“Very helpful, professional, courteous, and quickly helped me resolve my issue. She [Resolution Specialist] walked me through it and stayed on the line to make sure all was fixed before hanging up.”